Sumer

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How It Works

We are a pure API first platform built on AWS cloud native solution that leverages the power of Agentic AI, using the following layers of technology:

1.

Customer Interaction APIs – CRM integrations into e-commerce powered workflows and eco-systems like Shopify, WordPress and Magento, including Flow-cart as an AI powered CRM workflow. These customer interaction APIS are plugins powered by our micro-service and orchestration.

2.

AWS API Orchestration Layer and Gateway – All Customer interaction API,s Proxy/ Process API, and System APIs to downstream applications that perform the core functions of Insurance Quoting and onboarding, payment and communications fulfilment all integrated with online shopping are orchestrated using our AWS API Gateway

3.

Java and AWS Powered Internal Micro-services – Internal micro-services used to power plugins into e-commerce eco-systems such as Shopify, Magento and WordPress.

See proof of concept website and video explanation below.

https://sumerstore.sumer.co.za/

Architecture Conceptual Overview

Customer Integration Channels
API Gateway & Service Management Layer
Supporting Services
Third-Party Integrations
Internal Microservices
AWS Infrastructure
  • e-Commerce Store Platform
    • Flow: Select product on 
    • e-commerce platform ⟶ Insurance offered at checkout ⟶ Real-time coverage and pricing ⟶ Purchase complete with insurance
  • Customer Portal
    • Flow: Login to customer portal ⟶ View policies ⟶ File claim ⟶ Upload supporting documents ⟶ Claim processing ⟶ Receive payment
  • Mobile Application
    • Flow: Open mobile app ⟶ Browse insurance products ⟶ Select coverage options ⟶ Quote generation ⟶ Complete purchase and policy issuance

Domain Specific Functionality

  • Insurance Services
    • Policy Management
    • Claims
    • Underwriting
  • Verification Services
    • Identity,
    • KYC
    • Fraud Prevention
  • Payment Services
    • Processing
    • Reconciliation
    • Reporting

External Services Providing Specialized Functionality

  • Genric PAS, FNOL & Briisk PAS (Insurance)
  • XDS (KYC, IDV, COLLECTIONS)
  • PayPal, Stripe, Paystack Ozow (Payments)

Custom-Built Services for Core Business Functionality

  • User Service
  • Product Service
  • Order Service
  • Email Service
  • Notification Service
  • Chatbot Service
  • Service Discovery (Eureka)
  • Insurance Service
  • Wishlist Service
  • Category Service
  • Payments Service

ECS, RDS, S3, ElastiCache

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